For any order concerns, please email us at info@getbusties.com. We usually respond within 24 to 48 hours.

You should receive an email once the product has been shipped. To track the package, just use the tracking number sent by the carrier.

If you haven’t received your shipping confirmation email, it is possible your order hasn’t shipped yet. All orders are being processed and shipped out within 1-3 business days.

You will be receiving an email notification if your order has been cancelled.